FAQ

You've got questions?

We've got answers!

 

Below is a list of frequently asked questions about appointments, treatments, and payments. If you don’t see your question, please call our team directly.

WHERE ARE YOU LOCATED?

We are located inside Studio 800 next to Mike's Barbershop.

Address: 800 Ogden Ave Suite C

Downers Grove, IL 60515

WHAT ALL SERVICES DO YOU OFFER?

Services offered could be found in the medical spa services tab.

Services are updated quarterly as the practice grows and more science-based aesthetic medicine becomes available.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept Visa, Mastercard, American Express and Cash. We currently do no accept care credit but will in the future.

HOW DO I PREPARE FOR MY APPOINTMENT?

Depending on service selected. Pre-appointment instructions will be sent prior to scheduled appointment.

DO YOU OFFER CONSULTATIONS?

Yes! Consultations can be booked online. We also offer virtual consultations. Consultations do require a $60 fee.

DO YOU REQUIRE A MINIUM SERVICE AMOUNT FOR CONCIERGE? AND HOW FAR DO YOU TRAVEL? 

Yes! Concierge services are available with a minimum service amount of $500 and the mile radius is 15 miles from the practice location.

WHAT ARE THE REQUIREMENTS FOR A BOTOX PARTY?

This answer can be found under the Concierge Services tab.

WHY DO I NEED TO DISCUSS MY MEDICAL CONDITIONS WITH THE MEDICAL SPA?

Aesthetic/Cosmetic medicine is no different than any other medical practice and many health conditions are indicated on the skin and can affect cosmetic health, so your medical information is important in deciding how to effectively treat your skin.

HOW DO I MAKE AN APPOINTMENT?

For your convenience, we offer the following methods to schedule your appointment.

WHAT DO I NEED TO BRING TO MY FIRST APPOINTMENT?

  • Completed New patient and medical history form

  • List of current medications and medical conditions

WHAT IF I NEED TO RESCHEDULE OR CANCEL?

Please call our office at least 48 hours in advance of your appointment. We’ll work with you to help you find another date that fits your schedule.